Expert Glass Replacement Services in Burnaby, BC

ICBC Insurance
Navigating an ICBC glass claim can feel complicated, but it doesn’t have to be. At Excellence Auto Glass, we specialize in handling your ICBC auto glass repair and replacement needs from start to finish. As an ICBC-approved auto glass service provider in Burnaby, BC, we make the process simple and stress-free, getting you back on the road safely and quickly.
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Understanding ICBC Windshield and Auto Glass Coverage
If you have ICBC Comprehensive Coverage, you are likely covered for damage to your vehicle's glass, including the windshield, side windows, and rear window. This coverage handles everything from minor chips to major cracks.
Windshield Repair
For small chips and cracks, ICBC Comprehensive Coverage often covers the full cost of the repair. In many cases, you won't have to pay a deductible for a simple ICBC windshield repair.
Windshield Replacement
If the damage is too severe for a repair, your coverage will go towards an ICBC windshield replacement. You will typically be responsible for paying your deductible, and we can help you determine the exact amount.
ICBC-Approved Auto Glass Repair Services at Excellence Auto Glass
Excellence Auto Glass is a trusted and ICBC-approved vendor. This means we meet ICBC's high standards for quality, safety, and service. When you bring your vehicle to our Burnaby shop, you can be confident that all work is performed by certified technicians using top-quality materials. We handle the ICBC glass claim repair process directly with the insurer, saving you time and paperwork.

Step-by-Step ICBC Glass Claim Process
We've streamlined the ICBC claim process to make it easy for you.
- Contact Us First: The moment you notice glass damage, call Excellence Auto Glass. You don't need to call ICBC first; we can initiate the claim for you.
- We Process the Claim: We will help you set up the glass claim directly from our shop. We'll need your vehicle registration and driver's license to get started.
- Assess the Damage: Our certified technicians will inspect the damage to determine if an ICBC windshield repair or a full replacement is necessary.
- Schedule Your Service: We will schedule a convenient time for you to bring in your vehicle. We work efficiently to minimize your downtime.
- Drive Away Safely: Once the work is complete, you simply pay your deductible (if applicable), and you’re ready to go.
Why Choose Excellence Auto Glass for ICBC Claims in Burnaby?
Choosing the right shop for your ICBC auto glass replacement or repair makes all the difference. Here’s why drivers in Burnaby trust us:
- Direct Billing to ICBC: We handle billing directly with ICBC. You only pay your deductible, if one applies.
- Professional Technicians: Our team is trained and certified to perform safe and reliable repairs and replacements on all vehicle makes and models.
- Quality Guarantee: We stand behind our work, ensuring every installation meets strict safety standards for your peace of mind.
- Local Convenience: Located in Burnaby, we provide fast, efficient service to get you back on the road without delay.
Windshield Repair vs. Replacement: What ICBC Recommends
ICBC generally prefers repairing a windshield when it's a safe and viable option. A repair is less expensive, faster, and better for the environment.
- Repair is Recommended When: The damage is small, such as a chip smaller than a quarter, and is not in the driver’s direct line of sight.
- Replacement is Necessary When: The crack is long, the chip is large or has started to spread, or the damage obstructs the driver's vision.
Our team will provide an honest assessment and recommend the best course of action in accordance with ICBC guidelines and safety standards.
Book Your ICBC Auto Glass Service Today
Don't let a cracked windshield compromise your safety. Contact the team at Excellence Auto Glass in Burnaby for a seamless ICBC glass claim repair experience. Call us or book your appointment online today!
Frequently Asked Questions (FAQ)
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Excellence Auto Glass offers fast, expert auto door glass replacement in Burnaby, BC, with service you can count on. Whether it’s a shattered window or a broken mirror, our experienced team will get you back on the road quickly. Call now or book online to schedule your auto glass replacement with Burnaby’s trusted local specialists.

